Privacy Policy

Privacy Policy

Last Updated: November 2, 2025

1. Introduction

Pixy Digital ("we", "us", "our company") takes the protection of your personal data very seriously. This privacy policy provides comprehensive information about the information we collect when you visit our website or use our services, how we use, share, and protect this information.

This policy has been prepared in accordance with the Personal Data Protection Law No. 6698 ("KVKK") and related legislation provisions, as well as the General Data Protection Regulation (GDPR) where applicable.

2. Data Controller

The data controller responsible for processing your personal data:

Pixy Digital
Address: Yenidoğan Mah. 58.Bulvar Cd. No 145 K3 Zeytinburnu / Istanbul
Email: contact@pixydigital.com
Phone: +90 850 308 06 48

3. Personal Data Collected

When using our website or benefiting from our services, we may collect personal data in the following categories:

3.1. Identity Information

  • First name, last name
  • Email address
  • Phone number
  • Company name (for business customers)

3.2. Contact Information

  • Message content provided through contact forms
  • Email correspondence
  • Phone call records (when permitted)

3.3. Technical Data

  • IP address
  • Browser type and version
  • Operating system information
  • Device information
  • Page view data
  • Visit duration and behavior data

3.4. Cookie Data

  • Essential cookies (session management)
  • Analytics cookies (Google Analytics, Microsoft Clarity)
  • Marketing cookies (Facebook Pixel, Google Ads)

4. Purposes of Processing Personal Data

We process the personal data we collect for the following purposes:

  • Service Provision: To provide digital marketing, web development, and related services
  • Communication: To respond to your contact requests and provide information
  • Proposal Preparation: To prepare customized proposals and pricing for you
  • Contract Management: To establish, execute, and terminate service contracts
  • Billing: To issue invoices, track payments, and perform accounting operations
  • Website Analysis: To analyze website usage and improve user experience
  • Marketing: To inform about our new services (with explicit consent)
  • Legal Obligations: Data retention and reporting as required by legal regulations
  • Security: To ensure website security and prevent misuse

5. Legal Basis for Processing Personal Data

Your personal data is processed based on the following legal grounds:

  • Explicit Consent: For cookies and marketing communications
  • Contract Establishment or Performance: For execution of service contracts
  • Legal Obligation: For tax, accounting, and other legal requirements
  • Legitimate Interest: For website security, business development, analysis

6. Sharing of Personal Data

We only share your personal information with third parties in the following cases:

6.1. Service Providers

  • Hosting and Cloud Services: Website hosting and data storage
  • Analytics Services: Google Analytics, Microsoft Clarity
  • Email Services: Email sending and management
  • Payment Processors: Processing of payment transactions

All our service providers are obligated to use your data only for specified purposes and to take appropriate security measures.

6.2. Legal Obligations

We may be required to share your personal data due to legal regulations, court orders, or requests from authorized authorities.

6.3. Business Transfer

In case of merger, transfer, or restructuring of our business, your personal data may be transferred to the new business.

7. Data Security

We take the following technical and administrative measures to ensure the security of your personal data:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure and regular security updates
  • Access control and authorization mechanisms
  • Regular backups and disaster recovery plans
  • Staff training and confidentiality commitments
  • Vulnerability scans and penetration tests

Important Note: It cannot be guaranteed that data transmission over the internet is 100% secure. Although we do our best to protect your data, absolute security cannot be guaranteed.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies. Cookies are used to improve your website experience, analyze site usage, and provide personalized content.

Cookie types:

  • Essential Cookies: Required for website operation, cannot be disabled
  • Analytics Cookies: For analyzing site usage (Google Analytics, Microsoft Clarity)
  • Marketing Cookies: For personalized advertisements (Facebook Pixel, Google Ads)

You can manage your cookie preferences through the cookie settings on our website. For more information, you can review our Cookie Policy.

9. Data Retention Periods

Your personal data is retained for the period required by the processing purpose:

  • Contact Form Data: 2 years
  • Contract Data: Contract period + 10 years (legal retention requirement)
  • Invoice and Accounting Records: 10 years (as required by tax law)
  • Cookie Data: Varies by cookie type (see our Cookie Policy for details)
  • Analytics Data: 26 months (Google Analytics default setting)

When the retention period expires, your personal data is securely deleted or anonymized.

10. Rights of Data Subjects (GDPR Article 15, KVKK Article 11)

Under GDPR and KVKK, you have the following rights:

  • Right to Information: Learn whether your personal data is being processed
  • Right of Access: Request information about your processed personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data (when conditions are met)
  • Right to Object: Object to processing activities
  • Right to Data Portability: Transfer your data to another data controller
  • Right to Object to Processing: Object to data processed based on legitimate interest
  • Right to Withdraw Consent: Withdraw your consent for data processed with explicit consent

To exercise your rights, you can send an email to contact@pixydigital.com or contact us through the contact information below.

11. Children's Privacy

Our website does not knowingly collect personal data from children under 18 years of age. If we discover that we have collected personal data from a child under 18, we will immediately delete such data. If you believe we have collected your child's data, please contact us.

12. International Data Transfer

Your personal data may be transferred to countries where our service providers are located (e.g., Google Analytics in the USA). In such cases, we ensure that appropriate security measures are taken and act in accordance with the relevant provisions of KVKK and GDPR.

13. Contact and Complaints

You can contact us with questions about our privacy policy, processing of your personal data, or exercising your rights:

Pixy Digital
Email: contact@pixydigital.com
Phone: +90 850 308 06 48
Address: Yenidoğan Mah. 58.Bulvar Cd. No 145 K3 Zeytinburnu / Istanbul

If you believe your rights have been violated, you can file a complaint with the Personal Data Protection Authority (www.kvkk.gov.tr) or the relevant data protection authority in your jurisdiction.

14. Changes

We may update this privacy policy from time to time. We will post announcements on our website for significant changes and may notify you by email if necessary. The current version of the policy will always be published on our website.

Last update date of this policy: November 2, 2025